With the enormous number of ecommerce stores, the knowledge of what makes you the best proposition, increases your chance for better sales, and leave a lasting impression on the minds of customers which will act as a prompting factor and will result in customer loyalty.
The reviews get strategic importance when it come to customers and sales, This is irrespective of the enormity of reviews that happens to conquer the web, A good review together with good advertising strategy will take you never before places.
The Advantages of Online Reviews
Checking out online review before purchase has become almost of a habit for most of the online users and is in fact a standard procedure before an online purchase
Some interesting figures
- 55% of consumers read atleast a few reviews before they trust a business to order an item online.
- 55% of consumers consider online product reviews are equally important as personal recommendation.
- due to negative review atleast 60% of customers have changed their mind of purchasing certain item.
- reviews make a good percent of customers more comfortable while purchasing product or service.
- 75% of consumers purchase from a site that has product reviews.
People trust 3rd party unbiased insights that they try to figure themselves as reviewer and try to understand common questions which normally they will never know beforehand. A good review help customers to be inquisitive looking out for issues and solutions and comments about customer service.
A good review will
- Portray unique features and advantages.
- Post answers to most frequent questions, be proactive.
- Let customers know how well you handle customer issues reported, this helps them gain confidence
- build trust with people, so that customer really feels he is the king.
- Most important The review should be reliable and helpful.
Click here to see our review service offers
This concept of review is something I don't quite understand and I need it for www.onlinebizinfo.com. I'll really appreciate further clarification. I've bookmarked this site so I come back.
ReplyDeleteHi Onyee, the review dicussed here has 2 aspects.
Delete1) for online shop items
2) for other ecomm sites which are not necessarily online shops
what I have discussed here is why reviews are important, what is its impact and how to get most out of reviews.
I had visited you site, which gives some description of any site regarding its activity. It is cool, but from my stand point it could be improved better by giving a first hand experience of the client site, its usability etc and how you benefited from this site
Hi Onyee, Just wondering if we can collaborate in some way
Delete